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Called in on a Tuesday morning. What a drag. One of the drawbacks of the restaurant business are the odd hours. Of course that is also…
I don’t remember the first time I saw him. But sometimes first times don’t matter. “Do you have any [insert newest hard-to-get product name]?” he asked.…
There is a saying, “Your freedom to be you does not trump my freedom to be free of you,” which mimics the famous legal adage, “Your…
When my daughter was about 2 years old, my wife and I decided to see if she was capable of experiencing her first restaurant meal. Exposing…
The humidity hung in the air like a living thing, making each breath feel hot and heavy. Sweat trickled down my spine, tracing its damp trail…
Frustrated is how I felt. When you work in an industry where every tiny detail is an excuse not to get paid, you tend to pay…
Happy Independence Day. A day late you say? Not so fast. The Fourth of July might be the legally observed day of independence, but it is…
We arrived 15 minutes early for our 7 p.m. reservation, partly because I know that reservations are not guarantees, they are best guesses, and partly because…
In the service business you get all sorts of customers but the hardest ones are those who don’t just expect you to do your job, and…